Privacy Policy
Studio41 collects personal information from you when you choose to create a personal account, place an order, opt-in for our newsletter, or participate in a promotion on our web site. Your information is private and securely maintained in our system. Studio41 does not share, sell or rent customer information to another party. The information we collect is used to provide you quality service when doing business with Studio41 online, over the phone, or in our stores.
Information Security
Your information is securely maintained in our systems and securely transmitted for order and payment processing. We use proven technologies to protect and monitor our networks, applications, and databases. Our site is P3P compliant.
Cookies
No personal information is captured on our web site using cookies. We do use cookies to maintain online session information that helps us to provide a quality user experience while shopping online with Studio41. If you choose to turn off the use of cookies on your web browser, you can still browse our web site and place orders with us; however, no use of cookies limits our ability to provide you with the best possible shopping experience.
Web Links
The Studio41 web site contains links to other web sites in an effort to provide you with the best shopping experience with us. We want to provide you with the best information available to understand your choices to make a good buying decision. Studio41 strives to link with reputable, authoritative sources, but we have no control over or responsibility for the privacy and security policies and practices of these third-parties you choose to visit.
Newsletter
You will receive periodic email newsletters from Studio41 at the email address provided when you create a personal account on our site and opt-in to our newsletter program. These newsletters will be informative and promotional, with the purpose of keeping you informed and up-to-date on product developments and special buying opportunities. The newsletter includes removal instructions and complies with Federal CAN-SPAM regulations for commercial e-mail distribution to our opt-in participants.
Order Processing and Payment Security
Payment transactions for orders placed online at studiofortyone.com or over the phone are processed online through a 100% secure connection with an authorized processor that verifies with and gets authorization approval from the credit card issuer. Personal information and payment account information are required when you place an order for secure billing and to successfully complete and fill orders. CREDIT CARD ACCOUNT INFORMATION IS NOT SAVED IN OUR SYSTEM.
Shopping on studiofortyone.com is totally safe and secure, using secure, encrypted industry-standard Secure Sockets Layer (SSL) software. You will notice a small padlock image on the bottom bar of most web-browsers and the address of the window changing from http:// to https:// that indicates information is being transmitted over a secure connection. No information will be transmitted if our website cannot establish a secure connection. VeriSign provides our SSL certificate and our site is continuously monitored to be Hacker Safe. If you prefer to place orders over the phone or you cannot complete an order online, please call us at 877-472-2500 to work with a service representative.
Studio41 accepts online payments from Visa, MasterCard, Discover, and American Express. All order payments placed through studiofortyone.com or over the phone are processed real-time. The total order amount due that was authorized for payment will be billed immediately after you have confirmed your order. Studio41 may contact you to verify and confirm your identity or cancel an order if payment authorization has been declined.
Orders are shipped when complete via the method selected for the order once payment has been approved and the order confirmed. An order confirmation message will be sent to the email address you provided at the time you placed your order. A ship tracking number will be included in this message or a follow up message so that you can check on the delivery status of your order at any time.
The shipping carrier selected will deliver your order according to their terms and conditions, once we deliver your order to the carrier. Studio41 will contact you in the event delivery of your order will be delayed by more than 3 business days from the expected shipping time when you placed your order. If we should have trouble processing your order, we will use the contact information provided in your order to get in touch with you.
Studio41 reserves the right to charge additional shipping costs that it incurs in the process of shipping orders outside the contiguous US, including Hawaii, Alaska, Puerto Rico and the Virgin Islands. International orders are not allowed online at this time. Call us at 877-472-2500 if you are interested in placing an order to be shipped outside of the US.
If you have any questions about our privacy and security policies, please contact us by phone at 877-472-2500 or e-mail us at info@ShopStudio41.com.
Thank you for shopping at studiofortyone.com!