CUSTOMER SERVICE REQUEST

Get help with your return and more.
Request a quote to check product stock and lead times. Or check our FAQ for answers to common questions

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HOW TO FIND YOUR ORDER NUMBER
Our order numbers start with an ā€œSā€ followed by 7 numbers.
Check the top right corner of your quote or invoice.
Your order number could also start with an "S" or a "C" follow
by 4-6 numbers.
Check the top right corner of your quote or invoice
OUR RETURN POLICY

Studio41 wants every customer to get the perfect product for their project and be happy and satisfied with the result. We realize that occasionally you may receive something that turns out not to be exactly what you needed or wanted, so if a product needs to be returned we make it easy.

Returns must be made within 45 days of pickup, delivery, or shipping. Return shipping for some products may be at cost to the customer.

Stock items that do not meet our return conditions may be subject to a 30-50% restocking fee and are subject to inspection. The fee may increase if the item does not meet our return condition terms: product must be clean, in new condition, and unaltered; product must be complete, including all parts and pieces; original packaging must be in new condition; installed product cannot be returned.