Studio41 offers free UPS Ground shipping for web orders over $100 that ship within the continental United States (excludes Hawaii, Alaska, and Puerto Rico addresses, Canada, Mexico and products that can't be shipped via UPS Ground). Other available shipping options such as "Next-Day Air" or "Second-Day Air" are excluded from free shipping. Free shipping is also not valid on purchased items that are too heavy or over-sized to ship via UPS Ground, in addition to special or promotional offers as indicated on the web site. Orders for tile products are excluded from the free shipping policy.
Examples of products that do not qualify for free shipping are: tubs, toilets and sinks (most china products), shower doors, tub surrounds, mirrors, doors, tile, and windows. Orders that require common carrier shipping are delivered via an LTL common carrier like Roadway/Yellow Freight because they offer residential delivery to your door.
Our base shipping fee for common carrier delivery is $95 for the first 100 pounds. If your order requires common carrier delivery and the total weight exceeds 100 pounds, we will get you a shipping quote for your approval once you have placed your order. Orders requiring common carrier delivery are handled over the phone at 877-472-2500.
For special order products, there may also be an inbound freight charge required when we order a product for you that would be in addition to the shipping cost incurred when we deliver it to you from our warehouse. We will notify you for your approval if there is an additional freight charge.
The majority of our products are in stock and ready to ship. Typically, we ship within 24 hours of receiving your order Monday-Friday; in-stock orders received before 2pm (central time) Monday-Friday are shipped the same day.
Our free shipping offer is subject to change or can be discontinued at any time. If you have a question, please give us a call at 877-472-2500 or email us at firstname.lastname@example.org.